Longreach Tourist Park

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Reviews of Longreach Tourist Park

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  Maddi Graham Added October 15, 2022

  ★ ☆ ☆ ☆ ☆
  We booked a 10 person site and there was only 6 of us (should be plenty of room right?) Put on our booking twice that we had 3 cars coming. When we got there after travelling 12 hours from Brisbane the lady on the front desk told us that the spot we booked wouldn’t fit all 3 cars and was only able to fit 2 because of the slab(3even tho what we booked specifically said no slab was on the camp site). She got the manager who was completely un helpful and pretty much told us it was our fault because we booked on the website and the website isn’t accurate and that we should have called to make the booking? Why have a website then? They would have seen our booking, we were clear that there were 3 cars and had the contact number of each person staying and NO ONE called us to tell us this before we got there. We were told that because we were in rooftop tents that we could fit all the cars side by side but it would be squishy and there would be no room for coverage or anywhere to put our chairs so we’d have to sit in our tents. We asked what they could do for us and they pretty much said nothing. We suggested that they update their website and then told us that they can’t because they just spent $3mil on the park upgrades?? We asked how we should have booked it and we’re told that if we wanted enough room to fit everyone we should have booked 3 sites and that because there are 10 seats in 2 cars that we could have all fit in 2 cars….We asked for a refund as there was no way we were staying there and the manager said ‘ugh we’ll we don’t usually but I guess so’ asked her where the free camps were and she said she didn’t know and that she hoped it didn’t rain because they would be busy and we may not have room for an awning at the free camp, but had earlier given us an area where if it rained we wouldn’t have any room for that anyway. Incredibly rude staff, incredibly unprofessional response, incredibly disappointing experience. Try to support a ‘small town business’ and get treated like the dirt on her shoe. FYI to anyone reading, the free camps were AMAZING, some of the best we have been to! Check them out before you waste your hard earned money!!
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  Bonnie Jane Added October 01, 2022

  ★ ★ ★ ★ ☆
  We stayed in a cabin which was new. Awesome showers and very comfortable bed.
  The South Africa cleaner and her partner were fantastic and do a fantastic job, could not fault it.
  A bit expensive for what it is though.
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  Kathy Sewell Added September 28, 2022

  ★ ★ ★ ★ ★
  A good quality park - decent size sites and large clean amenities block. Staff were friendly and helpful. Downsides were it is a very large park with rows and rows and rows of sites - it really is a village and if you like that kind of thing, it's great. And not much grass, trees etc. - possibly a bit difficult to maintain in that climate and size of park. Had a pleasant meal at the Woolshed bar/restaurant on site and there was a guy with guitar singing.
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  Deborah Shortt Added September 19, 2022

  ★ ★ ★ ★ ★
  Now this is everything a caravan park should be. Roomy sites, concrete slabs, a camp kitchen that is close to perfect, and friendly welcoming hosts. Excellent pricing too. Amenities are clean, tidy and great condition. Pet friendly too. So good we stayed an extra night.
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  Donna Murphy Added September 17, 2022

  ★ ★ ★ ★ ☆
  We stayed here for about 5 nights recently and it was great. Check in was seamless and our site was big enough for our big setup.
  
  Facilities were very clean and the seat laundries were fabulous - no carrying coins!
  
  My ONLY criticism would be the lack of infrastructure for grey water.
  
  Aside from that we were very happy with our stay.

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